Who is Boniface Mungania? From Safaricom customer care to M-Pesa financial services chief

Safaricom has appointed Boniface Mungania as Chief Financial Services Officer, overseeing its financial services operations, including M-PESA. The appointment received regulatory approval, with an effective date of November 1, 2026. His progression from customer care representative to executive over nearly two decades highlights a significant career achievement within Kenya’s telecommunications and financial technology sector.

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